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WHAT CAN YOU EXPECT?
The best possible Customer Journey
Understanding the customer journey behind individual clicks is an indispensable discipline for eCommerce. A more integrated view of processes is often required to understand the customer journey. Process Mining in combination with traditional web tracking offers a holistic solution to understand customers in a digital manner.
We‘ve got the answer to some of the questions that might be concerning you.
As founder of MPM ProcessMining, Qlik® Elite Solution Provider and SAP® Gold Partner with more than 250 customers, MEHRWERK delivers powerful process mining and professional business analytics applications. Customers benefit significantly from the unique combination of market-leading business intelligence technology and process mining. MPM ProcessMining enables process mining, classic BI/reporting and self-service process mining with the unique advantages of Qlik® technology on the basis of a single software platform. Thanks to the modular structure and the ready-made business content, meaningful analysis and dashboard applications can be created in the shortest possible time - from individual applications to company-wide use. Agile project methodology enables classic BI applications (e.g. CRM and SCM with Qlik® SAP® Sales- & Purchase-Cockpit) as well as process mining scenarios / process analyses over the entire value chain (e.g. order-to-cash & purchase-to-pay) to be realized in a short period of time for all company divisions. Other application scenarios include price analyses, production controlling, e-commerce & web analyses, customer journey as well as process costs analytics etc. Close cooperation with customers ensures long-term project success.