elcome to the mpmX Blog! In the mpmX Blog you will find specialist articles on the technology Process Mining, Process Execution Management and Process Automation. We hope you enjoy researching and informing yourself!
Digitalization in the Insurance Industry: Opportunities and Challenges
The insurance industry is increasingly confronted with changing market needs, rising customer expectations, and high cost pressure. To master these challenges, insurance companies need to digitalize. Non-physical products, such as insurances, are particularly well suited to digital solutions. As an example, processes can be automated or claims can be processed digitally and therefore faster. However, … Read More
Supply chain resilience: 4 success factors for robust supply chains
Geopolitical crises, rising inflation and the global shortage of skilled workers are leading to disruptions in supply chains. The effects of these bottlenecks are not only felt by end consumers. The entire logistics sector, suppliers and companies waiting in vain for their goods are under enormous pressure. It takes a resilient strategy to avoid getting … Read More
Process Mining Trends 2024
As digitalization and automation continue to advance in companies, the global market for process mining is growing faster than ever before. In our infographic, you can find out in which areas process mining will be particularly relevant. Get to know the trends for 2024 now. The global Process Mining market is growing like never before … Read More
Process Mining and Business Process Simulation: The power duo for secure decision making
What if we automated one process step in production? What if we used twice as many employees for transport? What if …? These scenarios can be tested in a virtual environment using business process simulation to come to a clear decision. The data situation is crucial for a reliable and well-founded process simulation. This is … Read More
Efficient CO2 management for companies: How Process Mining improves sustainability
Reducing CO2 emissions is one of the most pressing challenges facing companies around the world today. To achieve environmental goals and meet regulatory requirements, organizations must find efficient ways to minimize their carbon footprint. Despite a variety of available carbon reduction technologies and measures, many companies struggle to quantify and effectively reduce their carbon footprint. … Read More
Process Mining Trends 2023
The process mining boom will continue in 2023. The events and crises of the last few years are leading to new challenges that companies will have to face in this new fiscal year. In this article, you will learn what challenges the year 2023 holds in store and how process mining will respond to them. … Read More
Toolbox automation: 4 basic tools you need to automate business processes
The automation of business processes promises many advantages, such as an increase in efficiency, cost savings or a consistently high product quality. In order to master your automation project and come closer to the hoped-for improvements, you need tools or software solutions. And what does the software have to provide? In this article, we have … Read More
From “gut feeling” to objective process analysis: Process Mining in the insurance industry
For years, insurance companies have relied on manual data analysis with Excel, time-consuming interviews with executives, or on-site visits to optimize their business processes. However, these methods not only resulted in a considerable expenditure of time, but also established a subjective optimization focus and were unable to generate sufficient benefit from the mountain of data … Read More
Next Level S&OP: Better planning accuracy thanks to integrated process analysis
How you can significantly increase the quality and speed of your Sales & Operations Planning (S&OP) with Process Mining To ensure a smooth flow in a company’s supply chain, numerous specialist areas need to be in close coordination. With silo thinking and scattered Excel lists, however, it is almost impossible to network the individual value … Read More
Between process model and operational reality: How fit and conformant are your business processes really? – BPM and Process Mining as Team Players
As the complexity of business processes has grown, so have the requirements for business process analysis. Typically, process management techniques are based on process models or process documentation. These have the aim of representing the operational processes as closely as possible to reality. However, with the establishment of the innovative technology of Process Mining, which … Read More
Process Mining Trends 2022
Since the beginning of its commercialization ten years ago, process mining has established itself as an increasingly important tool for analyzing real process data. In the past, the focus was on process discovery, i.e. the pure visualization of processes, whereas today process mining makes it possible to analyze data in real time and take automated action. PROCESS MINING [ˈprəʊ.ses ˈmaɪ.nɪŋ], … Read More
Business Process Improvement – the revolutionary role of Process Mining
How can enterprises measure and improve their processes and thus their business performance? How can changes made within processes be defined and their effects be verified? Companies have been trying to optimize their business processes not only since the advent of process analysis technologies such as Process Mining. Since the 1970s, numerous methods have emerged … Read More
Clicked, bought and returned – eliminating stumbling blocks in return processes with Process Mining
They have been a hotly discussed topic in eCommerce for years. It’s the big trading platforms like Zalando and Amazon that tend to make the headlines, but every online store – from start-ups to concerns – has to deal with them: Returns. The return process is a critical process in eCommerce in many ways. From … Read More
Mind the Gap! Avoiding stumbling blocks in business process management with Process Mining
Companies are increasingly exposed to external environmental and market factors, whether due to globalization, growing cost pressure or the increasingly close integration and cooperation with customers and suppliers. In order to cope with these external factors, the focus must also increasingly be directed inwards: The efficient and innovative execution of one’s own processes is becoming … Read More
Customer service. Lead times. Process costs. – More Process Efficiency through data-driven decisions.
In many companies, decisions are still essentially made on the basis of financial key figures. However, relying only on these past-related key figures is no longer sufficient to manage a company successfully in the long term. The measurement and analysis of performance must increasingly take place where the actual (direct and indirect) value creation takes … Read More
Why data and process competence are the elixir of life for companies in the digital everything year 2021
The digital transformation has been accompanying companies for some years now, presenting them with major challenges. What began as a transformation was ruthlessly accelerated by the COVID pandemic. Dan Sommer, Senior Director of Market Intelligence at Qlik, speaks of a “digital switch” that was flipped by COVID and acutely challenges companies – because things would … Read More
Digital. Automated. Predictive. – Value Stream Mapping with Process Mining
At first sight or rather “at first googling” you will find a lot of redundant information if you type the terms “Value Stream Mapping” and “Process Mining” into the search field. In this article we will explain why this is the case, what the core of Value Stream Mapping is and why Process Mining takes … Read More
Process Mining – Data-driven decisions in complex processes
More than just analysis: from end-to-end transparency to data-driven decisions … The raw material “data” is considered the gold of the 21st century. But it has been known for a long time that not all that glitters is gold. Raw data alone – and this also applies to process-related data in particular – is not … Read More
Better eCommerce performance through intelligent clickstream data analysis
How to remove pricey stumbling blocks from the customer journey with Process Mining Whether website tracking or eCommerce tracking: as an online marketer you know the golden rule “Set measurable goals that you want to achieve with your website / with your store”. Marketing KPIs (e.g. Return on Advertising Spend, Net Promoter Score, Email Open … Read More
Speed Matters – Process Mining in agile dashboards
As individual as a company and its value creation processes are, so are its structures, its employees, its software landscape, its workflows and thus the data flows that flow through the entire company on a daily basis. In addition, the amount of data is increasing, but at the same time its importance and relevance for … Read More
Accounts Payable – a case for Process Mining
For companies, financial processes such as the AP (Accounts Payable) process are about hard cash and good business relationships. In addition, the financial data of the processes form the basis for important decisions – both operational and strategic – and thus for the entire development of the company. Since an invoice travels “right across the … Read More
Product and Process Innovations through Process Mining
Three Ways to Generate Competitive Advantages with Process Mining in Innovation Management Companies can use innovation to gain a significant advantage over their competitors. In this article, you will learn how Process Mining, which is classically used to uncover process weaknesses, can also take on a completely new, fantastic role in Innovation Management as a … Read More
Democratizing process knowledge: Why Process Mining should become an integrated part of self-service analytics at the digital workplace
Did you know that Microsoft Excel – when it was launched in the 90s – was taught as a computer science subject? Today, a digital workplace would be unthinkable without Excel: We all use Excel – and usually (all Data Scientists excluded) without any special Data Science training at all. A similar development, namely a … Read More
Double process performance through efficient Master Data Management
Why Master Data Management (MDM) should not take a back seat and why Process Mining can help in MDM processes … in this blog article, we show the connections between efficient master data management and double process efficiency. Master Data was already raised in 2016 in the study “Maturity and Relevance of Master Data Management” … Read More
Time is money: 5 typical process weaknesses in sales that you should know about
The order-to-cash process (O2C) in sales is one of the most important core processes of a company. Many of the steps in the O2C process are IT-supported – the process steps between customer order and payment can vary greatly and be carried out by different employees. Errors in this process can lead to delivery blocks … Read More
Digital transformation without Process Mining is like a soccer game without goals: 4 exciting insights
What would a soccer game be without goals? Definitely scoreless – a game without measurable results … If you want to see significant results and events on the playing field of digitization just as you do on the soccer field, you need a technology that provides you with orientation for your digital transformation. Process Mining … Read More
More transparency for process costs | Understanding the role of activity-induced costing. Analyze cost drivers automatically
How expensive can / must I sell my services or products? What costs are actually incurred in the provision of services? How can I improve in the provision of services? Where are critical cost drivers and unused potentials? In order to be able to answer such questions, a new method of controlling has emerged: activity-induced … Read More
Process Mining with Qlik® DNA | Digital Transformation in Business Process Optimization
The philosophy of the market-leading BI platform Qlik® is “Data is the key to your company’s success”. Renowned experts such as Prof. August-Wilhelm Scheer also know that the efficiency of the central core processes is a prerequisite for being successful in the market. The logical consequence: Business Intelligence meets Process Mining. In many cases, separate … Read More
High-quality Process Automation with Process Mining and RPA
If you search for the term “process optimization,” the search results include advertisements from various solution providers. And rightly so, two technologies are currently in high demand: RPA and Process Mining. From the user’s point of view, however, there is no need for a battle between the two technologies: clicking on both search results is … Read More
Making S/4HANA migrations & ERP transformation projects successful with process mining
Metaphorically speaking, an ERP system is the heart of a company. Open-heart surgery should not be left to chance. Why this maxim should be given top priority when moving a “traditional ERP system” to SAP® S/4HANA is obvious: Any migration disruption could be catastrophic. What role do current business processes play in S/4HANA migration? How … Read More
Making digitalization measurable – Is Impact Controlling the new supreme discipline for Process Mining?
Process Mining has been THE big trend in data analytics for several years. The automated visualization of business processes shows where bottlenecks and process variants occur. Typical application scenarios are purchasing, sales, production, finance and logistics processes. Weaknesses and optimization potentials in end-to-end or sub-processes can be identified across systems and appropriate measures can be … Read More
BI meets Process Mining
With the advance of Digitization, Big Data and Industry 4.0, the need for a clear, flexible visualization of the data that floods companies’ servers every day is growing. At the same time, however, the volume and complexity of this data is also increasing, and with it the need to collect more than just quantitative data … Read More
Process Mining expert interview
For several years, one topic has been at the top of the to-do list of companies looking at the use of Industry 4.0 applications: improved processes (Statista 2017). Therefore, it is no wonder that the topic of Process Mining has been THE big trend in data analytics for several years and will probably be in … Read More