Welcome to the Process Performance Blog! In the Process Performance Blog you will find information on the management approach Process Performance Management, the technology Process Mining as well as specialist topics, trends and expert opinions. We hope you enjoy researching and informing yourself!

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PROCESS PERFORMANCE BLOG

Toolbox automation: 4 basic tools you need to automate business processes

Toolbox automation: 4 basic tools you need to automate business processes

18. August 2022

The automation of business processes promises many advantages, such as an increase in efficiency, cost savings or a consistently high product quality. In order to master your automation project and come closer to the hoped-for improvements, you need tools or software solutions. And what does the software have to provide? In this article, we have … Read More

From “gut feeling” to objective process analysis: Process Mining in the insurance industry

From “gut feeling” to objective process analysis: Process Mining in the insurance industry

5. July 2022

For years, insurance companies have relied on manual data analysis with Excel, time-consuming interviews with executives, or on-site visits to optimize their business processes. However, these methods not only resulted in a considerable expenditure of time, but also established a subjective optimization focus and were unable to generate sufficient benefit from the mountain of data … Read More

Next Level S&OP: Better planning accuracy thanks to integrated process analysis

Next Level S&OP: Better planning accuracy thanks to integrated process analysis

15. March 2022

How you can significantly increase the quality and speed of your Sales & Operations Planning (S&OP) with Process Mining To ensure a smooth flow in a company’s supply chain, numerous specialist areas need to be in close coordination. With silo thinking and scattered Excel lists, however, it is almost impossible to network the individual value … Read More

Between process model and operational reality: How fit and conformant are your business processes really? – BPM and Process Mining as Team Players

Between process model and operational reality: How fit and conformant are your business processes really? – BPM and Process Mining as Team Players

21. February 2022

As the complexity of business processes has grown, so have the requirements for business process analysis. Typically, process management techniques are based on process models or process documentation. These have the aim of representing the operational processes as closely as possible to reality. However, with the establishment of the innovative technology of Process Mining, which … Read More

Process Mining Trends 2022

Process Mining Trends 2022

30. December 2021

Since the beginning of its commercialization ten years ago, process mining has established itself as an increasingly important tool for analyzing real process data. In the past, the focus was on process discovery, i.e. the pure visualization of processes, whereas today process mining makes it possible to analyze data in real time and take automated action.  PROCESS MINING [ˈprəʊ.ses ˈmaɪ.nɪŋ], … Read More

Business Process Improvement – the revolutionary role of Process Mining

Business Process Improvement – the revolutionary role of Process Mining

12. November 2021

How can enterprises measure and improve their processes and thus their business performance? How can changes made within processes be defined and their effects be verified? Companies have been trying to optimize their business processes not only since the advent of process analysis technologies such as Process Mining. Since the 1970s, numerous methods have emerged … Read More

Mind the Gap! Avoiding stumbling blocks in business process management with Process Mining

Mind the Gap! Avoiding stumbling blocks in business process management with Process Mining

12. April 2021

Companies are increasingly exposed to external environmental and market factors, whether due to globalization, growing cost pressure or the increasingly close integration and cooperation with customers and suppliers. In order to cope with these external factors, the focus must also increasingly be directed inwards: The efficient and innovative execution of one’s own processes is becoming … Read More

Why data and process competence are the elixir of life for companies in the digital everything year 2021

Why data and process competence are the elixir of life for companies in the digital everything year 2021

18. January 2021

The digital transformation has been accompanying companies for some years now, presenting them with major challenges. What began as a transformation was ruthlessly accelerated by the COVID pandemic. Dan Sommer, Senior Director of Market Intelligence at Qlik, speaks of a “digital switch” that was flipped by COVID and acutely challenges companies – because things would … Read More

Process Mining – Data-driven decisions in complex processes

Process Mining – Data-driven decisions in complex processes

28. July 2020

More than just analysis: from end-to-end transparency to data-driven decisions … The raw material “data” is considered the gold of the 21st century. But it has been known for a long time that not all that glitters is gold. Raw data alone – and this also applies to process-related data in particular – is not … Read More

Better eCommerce performance through intelligent clickstream data analysis

Better eCommerce performance through intelligent clickstream data analysis

19. June 2020

How to remove pricey stumbling blocks from the customer journey with Process Mining Whether website tracking or eCommerce tracking: as an online marketer you know the golden rule “Set measurable goals that you want to achieve with your website / with your store”. Marketing KPIs (e.g. Return on Advertising Spend, Net Promoter Score, Email Open … Read More

Speed Matters – Process Mining in agile dashboards

Speed Matters – Process Mining in agile dashboards

18. May 2020

As individual as a company and its value creation processes are, so are its structures, its employees, its software landscape, its workflows and thus the data flows that flow through the entire company on a daily basis. In addition, the amount of data is increasing, but at the same time its importance and relevance for … Read More

Accounts Payable – a case for Process Mining

Accounts Payable – a case for Process Mining

24. February 2020

For companies, financial processes such as the AP (Accounts Payable) process are about hard cash and good business relationships. In addition, the financial data of the processes form the basis for important decisions – both operational and strategic – and thus for the entire development of the company. Since an invoice travels “right across the … Read More

Product and Process Innovations through Process Mining

Product and Process Innovations through Process Mining

16. January 2020

Three Ways to Generate Competitive Advantages with Process Mining in Innovation Management Companies can use innovation to gain a significant advantage over their competitors. In this article, you will learn how Process Mining, which is classically used to uncover process weaknesses, can also take on a completely new, fantastic role in Innovation Management as a … Read More

Double process performance through efficient Master Data Management

Double process performance through efficient Master Data Management

5. September 2019

Why Master Data Management (MDM) should not take a back seat and why Process Mining can help in MDM processes … in this blog article, we show the connections between efficient master data management and double process efficiency. Master Data was already raised in 2016 in the study “Maturity and Relevance of Master Data Management” … Read More

Process Mining with Qlik® DNA | Digital Transformation in Business Process Optimization

Process Mining with Qlik® DNA | Digital Transformation in Business Process Optimization

15. April 2019

The philosophy of the market-leading BI platform Qlik® is “Data is the key to your company’s success”. Renowned experts such as Prof. August-Wilhelm Scheer also know that the efficiency of the central core processes is a prerequisite for being successful in the market. The logical consequence: Business Intelligence meets Process Mining. In many cases, separate … Read More

High-quality Process Automation with Process Mining and RPA

High-quality Process Automation with Process Mining and RPA

12. March 2019

If you search for the term “process optimization,” the search results include advertisements from various solution providers. And rightly so, two technologies are currently in high demand: RPA and Process Mining. From the user’s point of view, however, there is no need for a battle between the two technologies: clicking on both search results is … Read More

Making digitization measurable – is Impact Controlling the new supreme discipline for Process Mining?

Making digitization measurable – is Impact Controlling the new supreme discipline for Process Mining?

20. January 2019

Process Mining has been THE big trend in data analytics for several years. The automated visualization of business processes shows where bottlenecks and process variants occur. Typical application scenarios are purchasing, sales, production, finance and logistics processes. Weaknesses and optimization potentials in end-to-end or sub-processes can be identified across systems and appropriate measures can be … Read More

BI meets Process Mining

BI meets Process Mining

15. January 2019

With the advance of Digitization, Big Data and Industry 4.0, the need for a clear, flexible visualization of the data that floods companies’ servers every day is growing. At the same time, however, the volume and complexity of this data is also increasing, and with it the need to collect more than just quantitative data … Read More

Process Mining expert interview

Process Mining expert interview

7. January 2019

For several years, one topic has been at the top of the to-do list of companies looking at the use of Industry 4.0 applications: improved processes (Statista 2017). Therefore, it is no wonder that the topic of Process Mining has been THE big trend in data analytics for several years and will probably be in … Read More