FIELDS OF APPLICATION & GOALS

Typical fields of application. Specific use cases. Individual possibilities.

The application potentials of process mining are versatile and neither limited to specific fields nor to typical processes. Nevertheless, typical fields of application and goals have emerged in which the technology is used very successfully. Also learn about cutting-edge use cases and generate ideas for your individual challenges.

Classic fields of application
with great potential

We live in a world with digital business processes. These processes leave traces in IT systems. People are connected via IT systems, machines via IoT technologies (Industry 4.0). Complexity is increasing. Flexibility must be maintained. Costs are to be reduced. Digitalisation is to be driven forward. With process mining, you can make transparent and analyse what actually happens in your processes on a daily basis. Where do deviations, inefficiencies and compliance issues occur? What potential for improvement results from this?

Process harmonisation

Process harmonisation across different organisational units & companies.

Process optimization

Process optimization in terms of throughput times, process costs, process stability.

Compliance

Ensuring compliance requirements.

Product optimization

Usage and workflow analysis of digitalised products in terms of efficiency, performance and usability.

For your Department

Know-how for your business department. Ready-made process & key performance indicator dashboards.
MPM Process eXpert Apps

For your System Landscape

Whether SAP standard process or cross-system process in individual IT system landscapes
Learn more

Potentials for the
operative practice

Process mining generates a whole range of benefits for operational practice. We give you an overview:

Operational Excellence
  • Process automation
  • Process optimization
  • Quality
  • Speed
  • Spending
  • Satisfaction
Changing business models
  • Digitalisation
  • Transformation
  • eCommerce, e.g. digital order processing
  • Cost advantages
  • New customer groups
  • Servitization ("Power by the hour")
  • New revenue sources
Business Performance Management
  • Process governance
  • (Automated) process documentation
  • Process standardization
  • Process simplification
  • Automation strategies
Compliance / Internal Controls
  • Segregation of Duties
  • Fraud prevention
  • Fraud detection
  • M&A / Due Diligences

OPERATIONS

PROCESS EXPERTS & STRATEGIC USERS

AUDIT / PROCESS EXPERTS

DATA SCIENTIST / DATA ANALYST

Support for the latest
digitization projects

 

In addition to the three classic fields of application, the accompanying use of process mining is also recommended for state-of-the-art digitisation projects/measures:

Impact Controlling

Making digitisation measurable. Measure the progress of digitization projects at an early stage. | Contact us to get further information.

S/4HANA Migration / ERP Transformation

Prepare and support S/4HANA migration projects / ERP transformations | download infographic SAP® S/4HANA Transformation with MPM

Process automation

z. e.g. RPA, workflow systems, EDI

Identify RPA potentials and avoid faulty RPA | download infographic: Successful RPA in 4 Steps

MPM in use

Some examples

abbvie-Logo

abbvie (Biotechnology and Pharmaceuticals)
Medical trials / Treatment patterns

AMAG Logo

AMAG Austria Metall AG (Aluminum Industry)
Order-to-Cash

AOK-Logo

AOK (Public Health Insurance)
Enterprise-wide use of Process Mining

Badenova-Logo

BADENOVA (Energy)
Sales-Processes and Customer Journeys

Bank Of Chongqing

Bank Of Chongqing (Banking)
Process Management

Bedra-Logo

BEDRA (Metal processing)
Production processes

BGV-Logo

BGV – Badische Versicherungen (Insurance)
Process optimization in the claims settlement process

Bilsteingroup-Logo

FERDINAND BILSTEIN (Automotive)
Master Data Management

Boozt_Logo

BOOZT.COM (Fashion Industry)
Enterprise-wide use of Process Mining

Bruker_Logo

BRUKER SWITZERLAND (Instrumental Analytics)
Master Data Management

Commerzbank_Logo

COMMERZBANK (Banking)
Process management

Deloitte_Logo

Deloitte Germany (Strategy Consulting & Auditing)
Auditing

DB_Logo

DEUTSCHE BAHN (Transport)
Service Management / HCM / Maintenance etc.

enel-group-Logo

Enel Group (Energy Utility)
Order Activation Process

eon_Logo

E.ON (Energy)
Internal Audit / Compliance

FinanzInformatik_Logo

FINANZ INFORMATIK (IT service provider of the Savings Banks Finance Group)
Digital Bank Management & Customer Journey Analytics

frauenthal_Logo

FRAUENTHAL GROUP (Commerce)
Order-to-Cash

Generali_Logo

GENERALI (Insurance)
Process optimization in the claims settlement process

Infobip Logo

infobip (IT & Telecommunications | Communications Platform as a Service (CPaaS))
Order-to-Cash

Miba_Logo

MIBA (Industrial Machines)
Accounts Payable, Purchase-to-Pay, Order to delivery

Nelly_Logo

NELLY AB (Fashion Industry)
Return Process and Product activation Process (QAP)

Philips_Logo

PHILIPS (Electronics)
Order-to-Cash / eCommerce / Logistics

PhoenixContact-Logo

PHOENIX CONTACT (Electrical engineering / Automation)
Purchase-to-Pay

Rewe_Logo

REWE GROUP (Retail)
Enterprise-wide use of Process Mining

Sanimed_Logo

SANIMED (Medical Homecare, Mobility and Medical Technology)
Order-to-Cash

SiemensEnergy_Logo

SIEMENS ENERGY (Electronics & Energy Technology)
Supply Chain Management

SiemensHealthineers_Logo

SIEMENS HEALTHINEERS (Medical Technology)
IoT-data in computed tomography (ICT)
> Competitive advantage

Stahl_Logo

R. STAHL (Safety Technology)
Enterprise-wide use of Process Mining

Stöer_Logo

STRÖER (Media / Advertising)
Accounts Payable / Purchase-to-Pay

Telenet_Logo_neu

TELENET (Telecommunications)
Customer Journey Analytics

UDI-Logo

UDI Norway (Public Services)
Application processes for asylum seekers

Vodafone-Logo

VODAFONE (Telecommunications)
SIM-Activation

Wernsing-Logo

WERNSING (Food industry)
Production & Logistics

WGV_Logo

WGV Group (Insurance)
Process optimization in the claims settlement process

Zapp-Logo

ZAPP (Steel industry)
Production

Zarges-Logo

ZARGES (Metal processing)
Order-to-Cash

MPM IN USE WITH RENOWNED CUSTOMERS

All CaseStudies in one place - we give you an insight into exciting projects
Go to the CaseStudies
Case Study Area

SEEING IS BELIEVING

Experience your data live and "in flow"

Arrange a no obligation demo appointment, talk to our experts in person or put our services to the test in a proof of concept. We look forward to your challenges. Do you want to try it out for yourself? Then use our trial environment MPM eXplore - 14-days for free.