Simply fill out the form and get free access to MPM's infographic "7 Process Performance Indicators in Finance Management".
WHAT CAN YOU EXPECT?
Important parameters of process efficiency are process time, adherence to schedules, process quality and process costs. We have put together seven PPIs that are important for decisionmaking in ITSM processes / incident processes.
As founder of MPM ProcessMining, Qlik® Elite Solution Provider and SAP® Gold Partner with more than 250 customers, MEHRWERK delivers powerful process mining and professional business analytics applications. Customers benefit significantly from the unique combination of market-leading business intelligence technology and process mining. MPM ProcessMining enables process mining, classic BI/reporting and self-service process mining with the unique advantages of Qlik® technology on the basis of a single software platform. Thanks to the modular structure and the ready-made business content, meaningful analysis and dashboard applications can be created in the shortest possible time - from individual applications to company-wide use. Agile project methodology enables classic BI applications (e.g. CRM and SCM with Qlik® SAP® Sales- & Purchase-Cockpit) as well as process mining scenarios / process analyses over the entire value chain (e.g. order-to-cash & purchase-to-pay) to be realized in a short period of time for all company divisions. Other application scenarios include price analyses, production controlling, e-commerce & web analyses, customer journey as well as process costs analytics etc. Close cooperation with customers ensures long-term project success.