DESKTOP DISCOVERY & WORKFLOW AUTOMATION
With the intelligent combination of process mining and task mining, you can take your "experience transformation" in the workplace to a new level.
Capture desktop activities, discover automation potential and optimise user experience and efficiency in the workplace. Consistent, data-driven automation of your workplace workflows will take employee satisfaction and daily efficiency to a whole new level. Read on to find out more.
Experience Transformation
for employees & customers
Smarter processes in the workplace
Digitalisation brings along great challenges as well as insane potentials. Use this potential and improve the desktop interaction experience of your employees and customers. Especially in times of home offices, the "experience transformation" is of great importance with regard to efficient and satisfied working from home.
Create extraordinary experiences. Transform the customer and employee experience with intelligent use of technology.
RPA
Unattended Robotic Processs Automation
DPA
Desktop Process Automation
Process Discovery
Automation Finder and Desktop Analytics
Insights into applications
and processes
Example | Application Usage
Desktop Analytics
Gain visibility of your employees' desktop activities.
- Capture of desktop activities and categorisation into productivity areas
- Capture process handling, work cycles and reopen times
- Determination of productivity and performance standards
- Determination of process failures
- Analysis of specific application usage
Increase productivity
Improve performance
Inspire personal responsibility
Anonymisation / aggregation
Intelligent automation
of workflows
AI-based Automation Discovery
Discover automation opportunities. Identify the processes with the greatest ROI - based on various parameters, e.g.:
- Frequency
- Process handle time
- Type of manual actions
Process Mining & Task Mining as Teamplayer
Why use process mining together with desktop mining?
Task mining provides the event log for "unstructured" activities and can thus enable an even more holistic view of the processes. Intermediate steps that do not take place in the IT system (e.g. e-mail, document processing) can also be recorded and the Process Mining EventLog can be enriched. Your advantages:
Costs
Significantly reduce costs for discovery activities
Transparency
Increase process transparency
Effort
Calculate manual workload for tasks within the operating systems
Automation
Identify RPA potential top-down and quantify the real business case
Quality
Detect and eliminate quality problems
Risk
Screen and minimise risks
Efficiency
Identify efficiency and cost saving opportunities
Decisions
Make better investment decisions
SEEING IS BELIEVING
Experience your data live "in the flow
Arrange a non-binding demo appointment, talk to our experts in person or put us to the test in a proof of concept. We look forward to your challenges.